Welcome to personl.pk. By accessing or using our website and placing an order, you agree to the following Terms and Conditions.
1. General
Personl provides men's grooming and hair care products, including hair oil, sulphate-free shampoo, grooming kits, and Loxorin hair serum, for sale through this website to customers in Pakistan.
2. Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order on this website.
3. Products and Pricing
- All prices are listed in PKR and are subject to change without prior notice.
- We make every effort to display accurate product information, descriptions, and images. Minor variations in color or packaging may occur.
- We reserve the right to limit quantities or refuse any order at our discretion.
4. Orders and Payment
- Orders are confirmed once payment is received (for online payment) or once you confirm your order (for Cash on Delivery, where available).
- We accept [Cash on Delivery / card payments / bank transfer
- We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud, in which case a full refund will be issued.
5. Shipping and Delivery
- We deliver within Pakistan.
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Estimated delivery times are 5-8 business days and may vary based on location.
- Risk of loss passes to you once the order is handed to the courier, though we will work with you to resolve any delivery issues.
6. Returns and Exchanges
- Returns and exchanges are accepted within 7 days of delivery, provided the product is unused, unopened, and in its original packaging.
- To initiate a return, contact us with your order number.
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Refunds are processed to the original payment method, or as store credit where applicable, within 14 business days of receiving the returned item.
7. Product Use and Disclaimer
Our products are intended for external cosmetic use only. Discontinue use and consult a doctor if irritation occurs. We are not liable for misuse, allergic reactions not disclosed to us in advance, or use inconsistent with product instructions.
8. Intellectual Property
All content on this website, including logos, product names, images, and text, is the property of Personl and may not be reproduced without written permission.
9. Limitation of Liability
To the extent permitted by law, Personl is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
10. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of the courts of Pakistan.
11. Changes to These Terms
We may update these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
