Personl ("we," "us," "our") operates the website personl.pk. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
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Personal information you provide: name, email address, phone number, shipping address, and payment details when you place an order, sign up for our newsletter, or contact us.
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Automatically collected information: IP address, browser type, device information, and browsing behavior on our site, collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order, account, or support requests
- Send marketing emails and promotions, only if you've opted in
- Improve our website, products, and customer experience
- Prevent fraud and ensure secure transactions
3. Cookies
Our website uses cookies to remember your preferences, keep items in your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work properly as a result.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Delivery and courier partners, to fulfil your order
- Payment processors, to complete transactions
- Service providers who help us run our website and marketing, under confidentiality obligations
- Authorities, if required by law
5. Data Security
We use reasonable technical and organizational measures to protect your personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
7. Your Rights
You can request to access, correct, or delete your personal information by contacting us at [your email]. We will respond as soon as possible.
8. Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
