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Frequently asked questions

What products does Personl sell?

Personl makes men's grooming and hair care products, including hair oil, sulphate-free shampoo, a barber-grade grooming kit, and Loxorin, our exosome hair serum.

What is Loxorin and how is it different from regular hair serums?

Loxorin is Pakistan's first exosome hair serum. It uses exosome technology in a topical formula, so you get the benefits without needles or injections.

What does the White Hair Oil do?

Our White Hair Oil is formulated to reduce hair fall, improve conditioning, and control dandruff as part of a daily hair care routine.

Is your shampoo sulphate free?

Yes. Our shampoo is sulphate free and formulated for gentle, daily cleansing without stripping natural oils.

What's included in the Barber Kit?

The kit includes a straight razor, precision scissors, a wide-tooth comb, and a nail clipper, packed in a compact travel case.

How do I use Loxorin Hair Serum?

Apply a few drops directly to a clean, dry scalp once daily, focusing on thinning areas. Massage gently until absorbed. Avoid rinsing immediately after application for best results.

How long before I see results from Loxorin?

Most users notice visible improvement in hair strength and thickness after 8 to 12 weeks of consistent daily use. Results vary by individual and by the extent of hair thinning.

Is Loxorin safe for all hair types?

Yes, Loxorin is formulated for all hair types and textures. As with any topical product, do a small patch test first if you have sensitive skin, and avoid use on broken or irritated skin.

Do you deliver across Pakistan?

Yes, we deliver nationwide across Pakistan, including major cities and most smaller towns.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on all orders across Pakistan, along with online card payment options. We also accept bank online transfers.

What is your return or exchange policy?

We accept returns and exchanges within 7 days of delivery, provided the product is unused, unopened, and in its original packaging. Contact our support team to start a return.